VIP guests in 2026 expect more than “excellent service”—they want experiences that feel designed for them: seamless pre-arrival planning, high-touch moments that feel personal (not scripted), and thoughtful privacy throughout the stay. In this roundtable led by a Chef Concierge from a high-end hotel, we’ll discuss what’s trending now in luxury hospitality: hyper-personalization, blending technology with real human connection, and creating memorable experiences through culinary access, local culture, and behind-the-scenes moments.
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