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Roundtable Luncheon
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$55
Includes a ticket to our Roundtable Luncheon hosted by AV Chicago
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Roundtable Luncheon is a flat fee of $55, code will only reduce the cost of the conference.
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ROUNDTABLE LUNCHEON REGISTRATION
Education Agenda

10:20 AM - 10:45 AM
Add a Title
City Hall
AI, Engagement, and the New Economics of Events: What B2B Can Learn from Sports and B2C Experiences
Education, Planner
Attention has become the scarcest resource in events, and engagement, interaction, and participation are now the primary drivers of value. While most B2B events were historically designed around passive content delivery, sports leagues and B2C fan experiences have long treated engagement as a system, using participation to drive loyalty, insight, and commercial outcomes.
This fireside chat explores how AI is accelerating a fundamental shift in event design. By enabling personalization at scale, AI allows event organizers to move beyond one-size-fits-all agendas and create experiences that adapt to individual interests, behaviors, and moments of intent. When combined with proven engagement mechanics from sports and B2C events, AI makes it possible to earn attention, stimulate participation, and sustain interaction without adding friction or complexity.
Together, we will discuss how B2B events are beginning to learn from these models, using AI-driven engagement to stand out in a crowded market, give attendees a reason to return, deliver more relevant content, and create measurable value for sponsors. The conversation will focus on why engagement is becoming the new currency of events, how AI changes what is possible at scale, and what this means for the future economics of B2B conferences and trade shows.

Joel Steel
MODERATOR
Komo Technologies
CEO & Co-Founder

Sanjay Boddhu
MODERATOR
University of Chicago
Applied AIML Professor

10:20 AM - 10:45 AM
Add a Title
Recess
Hotel Partnerships — Win-Wins for the Hotel, the Guest, and Your Business
Education, Tourism
Learn how to build partnerships with Chicago hotels that benefit everyone — hotels, their guests, and you. This session explores how restaurants, attractions, tours, and other tourism businesses can collaborate with hotel teams to create referrals, package offers, and become part of the guest experience. You’ll hear what hotel staff actually need from partners, how to stand out, and how to create long-term value on both sides. Walk away with clear strategies to increase visibility, build trust, and turn visitor traffic into real results.

Phillipe Gills
PRESENTER
The Langham Chicago
Chef (Chief) Concierge

Jasmine Mendez
PRESENTER

10:50 AM - 11:15 AM
Add a Title
Recess
Meet the Media: How to Get Your Venue Featured in Local & National Press
Education, Tourism
Want more media coverage in 2026? This panel explains what journalists actually need—and what PR teams and destinations can do to make stories easier to say “yes” to. With a CF&A moderator and a lineup of Chicago-based journalists, you’ll learn what’s trending in travel/food/attractions coverage, how reporters decide what’s newsworthy, and how to avoid the common pitching mistakes that get ignored. Takeaways include: how to be media-ready, what assets matter most (video, spokespeople, data, real stories), what’s changed about press trips, and how to time your pitch so it doesn’t get buried.

Alex Jakubiak
PRESENTER
Carol Fox & Associates
Vice President

10:50 AM - 11:15 AM
Add a Title
City Hall
Lead with Energy: Nutrition, Recovery & Resilience for High-Stakes Event Teams
Education, Planner
Event professionals are high performers—long days, constant pivots, and high expectations. This session brings a practical, science-backed approach to leading with energy and resilience so you can stay sharp when it matters most. Led by Zach Zenner—a former NFL running back turned certified nutrition specialist—this talk bridges the gap between elite performance and real-life leadership. Undrafted and guaranteed nothing, Zach fought for a five-year NFL career by mastering the habits that drive reliability under pressure. He will show you how to identify hidden energy drains, build routines that stick, and use nutrition to eliminate brain fog and sharpen decision-making when the stakes are highest.

Zach Zenner
PRESENTER
ZION Performance
Owner/Founder

11:20 AM - 11:45 AM
Add a Title
Recess
Route 66, the World Cup, and Global Uncertainty: What It All Means for Your Business
Education, Tourism
Travel is being shaped by a powerful mix of forces in 2026—major events that drive demand, changing traveler behavior, and policy decisions that can influence who comes, how they plan, and how they spend. This panel delivers a clear, tourism-professional view of what’s next and how Chicago-area businesses can respond. Featuring Cory Jobe (Great Rivers & Routes)—a leader connected to the Route 66 Centennial—we’ll explore how Chicago can capture event-driven and international interest, convert it into itineraries, and turn “global buzz” into local bookings. Expect practical insights on travel demand shifts, what visitors are looking for right now, and how to package experiences that stand out. You’ll leave with: what to watch in 2026, how to market to high-intent travelers, and partnership ideas that help your business benefit from the Route 66 Centennial and other global travel drivers.

Cory Jobe
PRESENTER
Great Rivers & Routes Tourism Board
President/CEO

11:20 AM - 11:45 AM
Add a Title
City Hall
How Events Are Creating Unforgettable Experiences by Leveraging Multicultural Resources
Education, Planner
Join us for an empowering conversation designed to inspire and equip planners and women- and minority-owned businesses to thrive in today’s evolving event landscape. This session creates a safe and welcoming space for planners to share strategies for delivering authentic multi-cultural experiences while connecting with the local diverse business community.
Together, we will:
Break down barriers by understanding the challenges diverse businesses face and how they are positioning themselves to win business and become trusted thought partners.
Discover actionable resources and best practices to help planners engage diverse suppliers for contracts of all sizes.
Unlock the power of collaboration and strategic partnerships that drive innovation and open doors to joint opportunities.
Whether you’re a planner seeking fresh perspectives, a supplier looking for strong diverse business partners or to expand your capacity, this session is your opportunity to learn, connect, and lead inclusively.

Roz Stuttley
PRESENTER
Choose Chicago
VP, Inclusive Tourism and Community Engagement

11:50 AM - 12:20 PM
Add a Title
City Hall
State of The Hospitality, Tourism & Events Industries
Education, Keynote
Join Kristen Reynolds, President & CEO of Choose Chicago, for a fast-paced, moderated conversation with top leaders shaping Chicago’s visitor economy. This keynote panel will spotlight what’s driving demand in 2026 across tourism, meetings, and major events—what’s changing for planners and operators, and where Chicago is positioned to win. Expect candid insights on the meetings pipeline, destination strategy, and the next wave of city-defining moments—including the Obama Presidential Center’s grand opening in 2026 and what that means for visitor interest, community impact, and global visibility. You’ll also hear how Illinois is approaching statewide tourism growth, how one of Chicago’s largest conventions (RSNA) thinks about scale and sustainability, and how Chicago’s destination strategy is evolving around neighborhood experiences and inclusive tourism.

Kristin Reynolds
MODERATOR
Choose Chicago
President and CEO

Catie Sheehan
PANELIST
Illinois Office of Tourism
Deputy Director

John Jaworski
PANELIST
RSNA
Assistant Executive Director: Meeting Services & Corporate Relations

Michael Strautmanis
PANELIST
Obama Foundation
Chief Corporate Affairs Officer
Roundtable Agenda
12:20 PM - 2:20 PM
Recess
The Energy Edge for Event Leaders: Resilient Leadership Under Pressure
Roundtable

Add a Title
Event professionals are high performers—long days, constant pivots, and high expectations. This panel brings a practical, science-backed approach to leading with energy and resilience so you can stay sharp when it matters most. Featuring Zack Zenner (former NFL player, certified nutrition specialist, and founder of ZION Performance), the conversation will focus on the habits that drive consistent performance: identifying hidden energy drains, building sustainable routines that stick, and using nutrition + recovery to improve focus, decision-making, and stress tolerance. We’ll also cover Zack’s Resilient Leadership framework—how to stay steady in storms, communicate effectively in crisis, shift from reacting to responding, and build teams that bounce back stronger.

Zach Zenner
MODERATOR
ZION Performance
Owner/Founder
12:20 PM - 2:20 PM
Recess
Winning Digital Advertising Tactics for Hospitality & Tourism
Roundtable

Add a Title
Join us for winning digital tactics that help hotels, attractions, restaurants, and venues capture visitor interest, stand out in crowded markets, and convert online discovery into in-person visits and bookings.

Edwin Contreras
MODERATOR
Ateema Digital
Digital Manager
12:20 PM - 2:20 PM
Recess
Cannabis & Events: What’s Allowed, What’s Not, and What’s Next
Roundtable

Add a Title
A practical conversation for event pros navigating cannabis in Chicago and Illinois. We’ll cover what’s permitted vs. prohibited at venues, common policy pitfalls, how to work with legal partners/vendors, and how to manage guest experience, safety, and risk—plus what trends to watch next.

Kate Nadolski
MODERATOR
Culinary Cannabis
President & CEO
12:20 PM - 2:20 PM
Recess
Practical AI for Hospitality: Open Q&A with an AI Expert
Roundtable

Add a Title
Join an AI professor from the University of Chicago for an open, plain-English conversation about how AI concepts can apply to hotels, restaurants, attractions, and events. You bring the questions and real-world challenges; he’ll bring the AI lens, helping you think differently about guests, decisions, and day-to-day work. Walk away with a clearer understanding of what AI can and can’t do for your business, plus smarter questions to ask your current and future tech partners.

Sanjay Kumar Boddhu
MODERATOR
University of Chicago
Applied AIML Professor
12:20 PM - 2:20 PM
Recess
The Midwest Advantage: Where Planners Are Winning in 2026
Roundtable

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Planners are being asked to deliver bigger results with tighter budgets—and in 2026, Midwest destinations are winning with what attendees want most: easy access, strong value, and experience-rich programming. In this roundtable, we’ll talk through what’s driving successful meetings and events across the region and how planners are using the “Midwest advantage” to boost attendance, satisfaction, and ROI.

Rosalind Dixon
MODERATOR
12:20 PM - 2:20 PM
Recess
Influencer Partnerships: Harnessing the Power of Social Media Creators
Roundtable

Add a Title
The creator space is shifting fast; short-form video and user-generated content continue to dominate, and audiences are rewarding authentic, human-led storytelling over overly polished ads. This roundtable is a practical conversation on what’s working now across Instagram/TikTok: building a repeatable content system, creating “shareable” moments that still feel real, and turning content into measurable results for brands and partners (not just views).

Jen White
MODERATOR
12:20 PM - 2:20 PM
Recess
The New Tech Stack, How to Drive More Efficiency to Your Business
Roundtable

Add a Title
Let's examine how planners are using technology to optimize processes and integrate systems while avoiding common pitfalls like tool overload and underutilization. We'll look at common tools and offer recommendations on how to better integrate and use your existing technology and software. Come prepared with your tech stack and walk away with a better understanding of how they work together, what to use, and what to dump!

Sommer Gay
MODERATOR
Launch Marketing Co
CEO & Founder
12:20 PM - 2:20 PM
Recess
Maximizing Partnerships: How to Work with Destination Management Companies (DMCs)
Roundtable

Add a Title
Planners are under pressure to do more with tighter budgets, rising costs, and higher expectations for “wow” experiences—without added risk. This roundtable breaks down how to partner with a DMC as a true extension of your team, using their local expertise to create memorable programs while protecting timelines, budgets, and guest experience.

Barb Campbell CSEP, DMCP
MODERATOR
CTC Destination Management, a DMC Network Company
Managing Partner
12:20 PM - 2:20 PM
Recess
Beyond the Agenda: Immersive Entertainment & Interactive Activations
Roundtable

Add a Title
In 2026, attendees expect more than a program—they want moments of participation: immersive entertainment, interactive activations, and experiences that feel personal, shareable, and worth leaving with. In this roundtable led by Live Art International, we’ll explore what’s trending now in event enhancements: multi-sensory design, immersive storytelling, and tech with purpose (think AI/AR and smart engagement tools that elevate the experience without becoming a gimmick). We’ll also discuss the business side—how to align entertainment and activations with brand goals, sponsor value, and measurable outcomes, while keeping flow, staffing, and guest experience seamless.

Gretchen Kirmer
MODERATOR
Live Art International
12:20 PM - 2:20 PM
Recess
Expanding Your Vendor Network: Engaging Local and Independent Businesses
Roundtable

Add a Title
This roundtable will focus on how planners, venues, and producers can expand their vendor network by building relationships with local and independent businesses (makers, chefs, artists, specialty rental companies, boutique entertainment, neighborhood partners, and niche service providers). We’ll discuss what’s trending right now: community-first collaborations, unique “only-in-this-city” touchpoints, flexible sourcing to meet tighter budgets, and creating vendor partnerships that strengthen storytelling and guest experience—without adding chaos to logistics.

Jeff Durocher
MODERATOR
Bright Light Events & Entertainment
President
12:20 PM - 2:20 PM
Recess
AI-Powered Engagement That Actually Moves the Needle (Before, During, After Your Event)
Roundtable

Add a Title
In 2026, “engagement” isn’t a vibe—it’s a measurable growth lever. This roundtable explores how AI is reshaping event engagement through real-time personalization, smarter interactions, and better data capture—without turning the experience into a tech demo. We’ll borrow what sports does best (continuous engagement loops) and translate it into B2B: micro-interactions, gamified participation, and moments that convert into real follow-up actions. We’ll discuss what’s working now: using zero-party data (what attendees willingly share) to personalize journeys, and streaming engagement insights into your marketing/sales stack for stronger post-event outcomes.

Joel Steel
MODERATOR
Komo Technologies
CEO & Co-Founder
12:20 PM - 2:20 PM
Recess
Mentoring Tips & Tricks for Upcoming Meeting & Event Professionals
Roundtable

Add a Title
Early-career pros coming into 2026 are navigating a faster, higher-pressure industry—clients want “wow” experiences, budgets are tighter, and expectations around professionalism, communication, and results are higher than ever. In this roundtable, we’ll share real mentoring tactics that help new and rising planners grow faster: how to build credibility, ask better questions, find the right mentors/sponsors, and turn networking into genuine career momentum. We’ll also talk about what’s trending for success in 2026: using AI and tools responsibly to work smarter, strengthening soft skills that set you apart (client communication, vendor collaboration, problem-solving), and building a portfolio of wins—without burning out.

Christie Springer
MODERATOR
Tavern on Rush
Director of Events
12:20 PM - 2:20 PM
Recess
How Events Create Unforgettable Experiences Using Multicultural Resources
Roundtable

Add a Title
This roundtable explores how events are becoming more memorable by tapping into multicultural talent, vendors, and community partnerships. We’ll discuss sourcing resources, creating culturally authentic moments, and building collaborations that enhance guest experience and expand audience reach. Expect an open discussion and practical takeaways you can apply to your next event.

Roz Stuttley
MODERATOR
Choose Chicago
VP, Inclusive Tourism and Community Engagement
12:20 PM - 2:20 PM
Recess
Building an Internship Program That Actually Works
Roundtable

Add a Title
Internship programs are often underutilized, poorly structured, or treated as short-term help—when they should be intentional talent pipelines and leadership training grounds. In this session, attendees will learn how to design and implement an internship program that benefits both the organization and the intern. Drawing from real-world experience, this talk walks through the key components of a successful internship program—from defining clear goals and roles to ensuring legal compliance, onboarding with intention, and creating meaningful learning experiences. Attendees will leave with a practical framework they can adapt immediately, regardless of company size or industry. Learning Objectives: Attendees will learn how to: Define the purpose and goals of an internship program aligned with business needs Structure internships that are legally compliant, ethical, and mutually beneficial Create clear roles, responsibilities, and learning outcomes for interns Recruit, onboard, and mentor interns for maximum impact and engagement Use feedback and evaluation to improve the program and build a long-term talent pipeline Why This Topic Is Relevant Now to the Special Events Industry The special events industry is facing a critical talent gap driven by post-pandemic burnout, high turnover, and rapid business growth. At the same time, demand for events has rebounded strongly—often with leaner teams and higher client expectations. Well-designed internship programs offer a timely solution by creating structured entry points into the industry, developing the next generation of event professionals, and reducing long-term staffing strain. When done intentionally, internships move beyond “extra hands” and become sustainable talent pipelines that support operational excellence, preserve institutional knowledge, and elevate industry standards during a period of rebuilding and reinvention.

Tionna Van Gundy, CSEP
MODERATOR
Wedicity
12:20 PM - 2:20 PM
Recess
VIP Guest Experience in 2026: Personalization, Privacy, and “Wow” Moments
Roundtable

Add a Title
VIP guests in 2026 expect more than “excellent service”—they want experiences that feel designed for them: seamless pre-arrival planning, high-touch moments that feel personal (not scripted), and thoughtful privacy throughout the stay. In this roundtable led by a Chef Concierge from a high-end hotel, we’ll discuss what’s trending now in luxury hospitality: hyper-personalization, blending technology with real human connection, and creating memorable experiences through culinary access, local culture, and behind-the-scenes moments.

Phillipe Glils
MODERATOR
The Langham Chicago
Chef (Chief) Concierge
12:20 PM - 2:20 PM
Recess
Room Block Negotiations in 2026: Terms, Tactics & Pickup Strategy
Roundtable

Add a Title
Room blocks can make or break your event budget—and in 2026, negotiation is less about “getting a rate” and more about structuring a block that protects both the planner and the hotel. In this roundtable, we’ll cover what’s most important right now: how hotels are evaluating demand and risk, what terms are truly negotiable, and how to build a room block strategy that supports attendance while avoiding painful attrition. We’ll discuss the real-world details planners want clarity on: cut-off dates, pickup patterns, comp rooms/concessions, upgrades/VIP policies, resell language, cancellation clauses, and how to use historical data to strengthen your position. We’ll also share smart ways to market your block so it performs—and what to do when pickup is behind.

Jasmine Mendez
MODERATOR
12:20 PM - 2:20 PM
Recess
Attracting the World: How to Capture More Business from International Travelers
Roundtable

Add a Title

John Curran
MODERATOR
Big Bus Tours
Senior Vice President and General Manager
12:20 PM - 2:20 PM
Recess
Better Together: How Planners + Event Partners Deliver Seamless Shows
Roundtable

Add a Title
Good execution isn’t enough—attendees expect events that feel intentional, immersive, and seamless, while stakeholders expect clearer ROI and cost control. This roundtable explores how planners can collaborate more effectively with AV and event services partners (production, staging, lighting, labor, scenic, technology, etc.) to reduce last-minute surprises and elevate the guest experience.
Led by Amanda Eberle (AV Chicago), we’ll discuss what’s trending right now: bringing production partners in earlier, building tighter scopes and communication rhythms, using tech/AI in practical ways (without overcomplicating the show), and designing “wow” moments that still fit the budget. We’ll also cover the rising importance of rehearsals, run-of-show discipline, and aligning success metrics across all partners.

Amanda Eberle MBA, CPPS
MODERATOR
AV Chicago
Vice President
12:20 PM - 2:20 PM
Recess
How To Be Part of Choose Chicago's All for the Love of Chicago Social Media Initiative
Roundtable

Add a Title
Learn how to tap into Choose Chicago’s All for the Love of Chicago social media initiative to create and help amplify the positive and authentic stories of real Chicagoans and real Chicago businesses. Guided by Joanie Faletto, Social Media Manager for Choose Chicago, this discussion will cover collaborations, content submissions, and practical ways to align your brand with the city’s story to both appeal to visitors and boost Chicago pride.

Joanie Faletto
MODERATOR
Choose Chicago
Social Media Manager

