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April 27, 2027

The day at a glance

9:30 AM

Check-in opens at City Hall

838 W. Kinzie St. · open until 12:50 PM · Education & Eggs breakfast

10:20 AM

Breakouts at 10:20, 11:00 and 11:40

City Hall · Planner and Tourism tracks

12:20 PM

State of the Industry keynote

Kristen Reynolds, President & CEO, Choose Chicago

12:55 PM

Roundtable Luncheon

Recess · luncheon ticket holders · 150 seats

2:30 PM

Trade show

Morgan Manufacturing · 401 N. Morgan St. · until 6:00 PM · check-in 2:30–5:30 PM

6:00 PM

After party

Recess · included with every ticket

Education · City Hall

Sessions

10:20 AM

Planner

BREAKOUT PANEL

Where Did the Money Go? Event Budgeting from Every Side of the Table

Amanda Eberle
Moderator · ShowREADY.
Elizabeth Duffy, DMCP
CTC Destination Management

10:20 AM

Tourism

BREAKOUT PANEL

The 24-Hour Mandate: Crisis Communication for Hospitality and Event Teams

Speakers announced soon

11:00 AM

Planner

BREAKOUT PANEL

Wedding and Gala Planning That Holds Up: Budgets, Vendors and the Day Itself

Alexis Kniaz
Moderator · Blue Plate Catering
Sarah Neukom
ESP Presents
Mal Marencik
HMR Designs

11:00 AM

Tourism

BREAKOUT

Designed for Every Guest: Wayfinding, Learning Styles and the Visitor Journey

11:40 AM

Tourism

BREAKOUT

Beyond Search: How AI Answer Engines Are Rewriting How Visitors Find You

Sommer Gay
Launch Marketing Co

12:20 PM

Both tracks

KEYNOTE PANEL

State of the Industry: What 2027 Holds for Chicago Hospitality, Tourism and Events

Kristen Reynolds
President & CEO, Choose Chicago

Sessions will be updated here as they are announced.

Roundtable topics are coming soon

Luncheon tables and hosts will be posted here. Have a topic you want at a table? Suggest one →

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