
Highlighted Events
10:20 AM
City Hall

Education
Join us for three breakout sessions on your preferred track: Planner or Tourism. Our keynote ends our educational sessions.
12:20 PM
Recess
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Roundtable Luncheon
Brought to you by AV Chicago, join industry pros for hands-on, roundtable discussions that spark ideas, build connections, and share practical tips to boost your career and grow your business.
2:30 PM
Morgan Manufacturing

Trade Show
Wander, Connect, and Experience all that our signature trade show has to offer. The Summit Awards, presented by Live Art International, will be presnted throughout the afternoon at the main stage.
6:00 PM
Recess

After Party
Decompress and bask in the afterglow of a great day of education and networking. Entry is included with your registration. Cash Bar & Food are available for purchase.
9:30 AM
City Hall

Education & Eggs Networking Breakfast
Breakfast and networking to kick off the day sponsored by Yolk Chicago
The Summit Chicago's agenda is designed for the people who move the industry forward—executives, planners, and leaders who don’t just attend events but build them. Across a full day of education, networking, and strategy, our sessions deliver practical solutions to help attendees grow their business, lead their teams, and prepare for what’s next in hospitality and tourism.
Unlike national trade shows that focus on scale, The Summit Chicago delivers high-value, locally focused content that directly impacts how business is done in Illinois and beyond. Each topic is curated by experts in hotel operations, marketing, event management, and destination strategy to ensure that attendees gain immediate, actionable insights they can apply the moment they return to work.
This is more than a conference—it’s a leadership development experience. With educational programming shaped by Chicago’s most respected industry voices, The Summit offers both inspiration and real-world tactics that fuel growth, innovation, and collaboration across the region.
Join us to learn, connect, and lead the future of hospitality at the largest annual hospitality and tourism conference in the Midwest.
Education & Eggs Agenda
Sponsored by Yolk
10:20 AM - 10:45 AM
City Hall
Education, Planner
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Lead with Energy: Nutrition, Recovery & Resilience for High-Stakes Event Teams
Event professionals are high performers—long days, constant pivots, and high expectations. This session brings a practical, science-backed approach to leading with energy and resilience so you can stay sharp when it matters most. Led by Zach Zenner—a former NFL running back turned certified nutrition specialist—this talk bridges the gap between elite performance and real-life leadership. Undrafted and guaranteed nothing, Zach fought for a five-year NFL career by mastering the habits that drive reliability under pressure. He will show you how to identify hidden energy drains, build routines that stick, and use nutrition to eliminate brain fog and sharpen decision-making when the stakes are highest.
10:20 AM - 10:45 AM
Recess
Education, Tourism
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Hotel Partnerships — Win-Wins for the Hotel, the Guest, and Your Business
Learn how to build partnerships with Chicago hotels that benefit everyone — hotels, their guests, and you. This session explores how restaurants, attractions, tours, and other tourism businesses can collaborate with hotel teams to create referrals, package offers, and become part of the guest experience. You’ll hear what hotel staff actually need from partners, how to stand out, and how to create long-term value on both sides. Walk away with clear strategies to increase visibility, build trust, and turn visitor traffic into real results.
10:50 AM - 11:15 AM
Recess
Education, Tourism
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Meet the Media: How to Get Your Venue Featured in Local & National Press
Want more media coverage in 2026? This panel explains what journalists actually need—and what PR teams and destinations can do to make stories easier to say “yes” to. With a CF&A moderator and a lineup of Chicago-based journalists, you’ll learn what’s trending in travel/food/attractions coverage, how reporters decide what’s newsworthy, and how to avoid the common pitching mistakes that get ignored. Takeaways include: how to be media-ready, what assets matter most (video, spokespeople, data, real stories), what’s changed about press trips, and how to time your pitch so it doesn’t get buried.
10:50 AM - 11:15 AM
City Hall
Education, Planner
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How Events Are Creating Unforgettable Experiences by Leveraging Multicultural Resources
Sponsored by AV Chicago
Join us for an empowering conversation designed to inspire and equip planners and women- and minority-owned businesses to thrive in today’s evolving event landscape. This session creates a safe and welcoming space for planners to share strategies for delivering authentic multi-cultural experiences while connecting with the local diverse business community.
Together, we will:
Break down barriers by understanding the challenges diverse businesses face and how they are positioning themselves to win business and become trusted thought partners.
Discover actionable resources and best practices to help planners engage diverse suppliers for contracts of all sizes.
Unlock the power of collaboration and strategic partnerships that drive innovation and open doors to joint opportunities.
Whether you’re a planner seeking fresh perspectives, a supplier looking for strong diverse business partners or to expand your capacity, this session is your opportunity to learn, connect, and lead inclusively.
11:20 AM - 11:45 AM
City Hall
Education, Planner
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AI, Engagement, and the New Economics of Events: What B2B Can Learn from Sports and B2C Experiences
Attention has become the scarcest resource in events, and engagement, interaction, and participation are now the primary drivers of value. While most B2B events were historically designed around passive content delivery, sports leagues and B2C fan experiences have long treated engagement as a system, using participation to drive loyalty, insight, and commercial outcomes.
This fireside chat explores how AI is accelerating a fundamental shift in event design. By enabling personalization at scale, AI allows event organizers to move beyond one-size-fits-all agendas and create experiences that adapt to individual interests, behaviors, and moments of intent. When combined with proven engagement mechanics from sports and B2C events, AI makes it possible to earn attention, stimulate participation, and sustain interaction without adding friction or complexity.
Together, we will discuss how B2B events are beginning to learn from these models, using AI-driven engagement to stand out in a crowded market, give attendees a reason to return, deliver more relevant content, and create measurable value for sponsors. The conversation will focus on why engagement is becoming the new currency of events, how AI changes what is possible at scale, and what this means for the future economics of B2B conferences and trade shows.
11:20 AM - 11:45 AM
Recess
Education, Tourism
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Route 66, the World Cup, and Global Uncertainty: What It All Means for Your Business
Travel is being shaped by a powerful mix of forces in 2026—major events that drive demand, changing traveler behavior, and policy decisions that can influence who comes, how they plan, and how they spend. This panel delivers a clear, tourism-professional view of what’s next and how Chicago-area businesses can respond. Featuring Cory Jobe (Great Rivers & Routes)—a leader connected to the Route 66 Centennial—we’ll explore how Chicago can capture event-driven and international interest, convert it into itineraries, and turn “global buzz” into local bookings. Expect practical insights on travel demand shifts, what visitors are looking for right now, and how to package experiences that stand out. You’ll leave with: what to watch in 2026, how to market to high-intent travelers, and partnership ideas that help your business benefit from the Route 66 Centennial and other global travel drivers.
11:50 AM - 12:20 PM
City Hall
Education, Keynote
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State of The Hospitality, Tourism & Events Industries
Join Kristen Reynolds, President & CEO of Choose Chicago, for a fast-paced, moderated conversation with top leaders shaping Chicago’s visitor economy. This keynote panel will spotlight what’s driving demand in 2026 across tourism, meetings, and major events—what’s changing for planners and operators, and where Chicago is positioned to win. Expect candid insights on the meetings pipeline, destination strategy, and the next wave of city-defining moments—including the Obama Presidential Center’s grand opening in 2026 and what that means for visitor interest, community impact, and global visibility. You’ll also hear how Illinois is approaching statewide tourism growth, how one of Chicago’s largest conventions (RSNA) thinks about scale and sustainability, and how Chicago’s destination strategy is evolving around neighborhood experiences and inclusive tourism.
Roundtable Agenda
12:20 PM - 2:20 PM
Recess
Roundtable
PR Beyond the Press Release: Non-Traditional Strategies That Drive Visitation

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Today’s most successful hospitality and tourism brands rely on more than earned media alone. Join Carol Fox & Associates for a roundtable exploring non-traditional PR tactics that drive awareness, visitation and ticket sales. Learn how to build a modern and integrated PR mix that meets audiences where they are.
12:20 PM - 2:20 PM
Recess
Roundtable
Crafting a Winning Choose Chicago Event RFP Response

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Want to win more destination-led event business? Join Lori Adlesick (Choose Chicago) for a practical, behind-the-scenes roundtable on what makes an RFP response stand out. You’ll learn what reviewers pay attention to, what causes proposals to get passed over, and simple ways to sharpen your message fast. Leave with ideas you can apply to your next submission—so you spend less time guessing and more time getting selected.
12:20 PM - 2:20 PM
Recess
Roundtable
The Energy Edge for Event Leaders: Resilient Leadership Under Pressure

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Event professionals are high performers—long days, constant pivots, and high expectations. This panel brings a practical, science-backed approach to leading with energy and resilience so you can stay sharp when it matters most. Featuring Zack Zenner (former NFL player, certified nutrition specialist, and founder of ZION Performance), the conversation will focus on the habits that drive consistent performance: identifying hidden energy drains, building sustainable routines that stick, and using nutrition + recovery to improve focus, decision-making, and stress tolerance. We’ll also cover Zack’s Resilient Leadership framework—how to stay steady in storms, communicate effectively in crisis, shift from reacting to responding, and build teams that bounce back stronger.
12:20 PM - 2:20 PM
Recess
Roundtable
The New Tech Stack, How to Drive More Efficiency to Your Business

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Let's examine how planners are using technology to optimize processes and integrate systems while avoiding common pitfalls like tool overload and underutilization. We'll look at common tools and offer recommendations on how to better integrate and use your existing technology and software. Come prepared with your tech stack and walk away with a better understanding of how they work together, what to use, and what to dump!
12:20 PM - 2:20 PM
Recess
Roundtable
Maximizing Partnerships: How to Work With Destination Management Companies (DMCs)

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Planners are under pressure to do more with tighter budgets, rising costs, and higher expectations for “wow” experiences—without added risk. This roundtable breaks down how to partner with a DMC as a true extension of your team, using their local expertise to create memorable programs while protecting timelines, budgets, and guest experience.
12:20 PM - 2:20 PM
Recess
Roundtable
Beyond the Agenda: Immersive Entertainment & Interactive Activations

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In 2026, attendees expect more than a program—they want moments of participation: immersive entertainment, interactive activations, and experiences that feel personal, shareable, and worth leaving with. In this roundtable led by Live Art International, we’ll explore what’s trending now in event enhancements: multi-sensory design, immersive storytelling, and tech with purpose (think AI/AR and smart engagement tools that elevate the experience without becoming a gimmick). We’ll also discuss the business side—how to align entertainment and activations with brand goals, sponsor value, and measurable outcomes, while keeping flow, staffing, and guest experience seamless.
12:20 PM - 2:20 PM
Recess
Roundtable
Expanding Your Vendor Network: Engaging Local and Independent Businesses

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This roundtable will focus on how planners, venues, and producers can expand their vendor network by building relationships with local and independent businesses (makers, chefs, artists, specialty rental companies, boutique entertainment, neighborhood partners, and niche service providers). We’ll discuss what’s trending right now: community-first collaborations, unique “only-in-this-city” touchpoints, flexible sourcing to meet tighter budgets, and creating vendor partnerships that strengthen storytelling and guest experience—without adding chaos to logistics.
12:20 PM - 2:20 PM
Recess
Roundtable
The 360° Win: Engineering Engagement Where Everyone Profits

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In 2026, engagement isn't just a metric—it’s the currency of a successful event ecosystem. This roundtable moves beyond the "tech demo" to explore how AI-driven engagement creates a rising tide that lifts all boats. We’ll discuss how to design participation loops where attendees get hyper-personalized value, sponsors get intent-rich data, and organizers see measurable ROI. Borrowing high-octane strategies from the world of sports, we’ll dive into using zero-party data to turn passive moments into "win-win" actions that feed your sales stack long after the doors close.
12:20 PM - 2:20 PM
Recess
Roundtable
Mentoring Tips & Tricks for Upcoming Meeting & Event Professionals

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Early-career pros coming into 2026 are navigating a faster, higher-pressure industry—clients want “wow” experiences, budgets are tighter, and expectations around professionalism, communication, and results are higher than ever. In this roundtable, we’ll share real mentoring tactics that help new and rising planners grow faster: how to build credibility, ask better questions, find the right mentors/sponsors, and turn networking into genuine career momentum. We’ll also talk about what’s trending for success in 2026: using AI and tools responsibly to work smarter, strengthening soft skills that set you apart (client communication, vendor collaboration, problem-solving), and building a portfolio of wins—without burning out.
12:20 PM - 2:20 PM
Recess
Roundtable
Winning Digital Advertising Tactics for Hospitality & Tourism

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Join us for winning digital tactics that help hotels, attractions, restaurants, and venues capture visitor interest, stand out in crowded markets, and convert online discovery into in-person visits and bookings.
12:20 PM - 2:20 PM
Recess
Roundtable
Cannabis & Events: What’s Allowed, What’s Not, and What’s Next

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A practical conversation for event pros navigating cannabis in Chicago and Illinois. We’ll cover what’s permitted vs. prohibited at venues, common policy pitfalls, how to work with legal partners/vendors, and how to manage guest experience, safety, and risk—plus what trends to watch next.
12:20 PM - 2:20 PM
Recess
Roundtable
How Events Create Unforgettable Experiences Using Multicultural Resources

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This roundtable explores how events are becoming more memorable by tapping into multicultural talent, vendors, and community partnerships. We’ll discuss sourcing resources, creating culturally authentic moments, and building collaborations that enhance guest experience and expand audience reach. Expect an open discussion and practical takeaways you can apply to your next event.
12:20 PM - 2:20 PM
Recess
Roundtable
Building an Internship Program That Actually Works

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Internship programs are often underutilized, poorly structured, or treated as short-term help—when they should be intentional talent pipelines and leadership training grounds. In this session, attendees will learn how to design and implement an internship program that benefits both the organization and the intern. Drawing from real-world experience, this talk walks through the key components of a successful internship program—from defining clear goals and roles to ensuring legal compliance, onboarding with intention, and creating meaningful learning experiences. Attendees will leave with a practical framework they can adapt immediately, regardless of company size or industry.
Learning Objectives:
Attendees will learn how to:
Define the purpose and goals of an internship program aligned with business needs
Structure internships that are legally compliant, ethical, and mutually beneficial
Create clear roles, responsibilities, and learning outcomes for interns
Recruit, onboard, and mentor interns for maximum impact and engagement
Use feedback and evaluation to improve the program and build a long-term talent pipeline
Why This Topic Is Relevant Now to the Special Events Industry
The special events industry is facing a critical talent gap driven by post-pandemic burnout, high turnover, and rapid business growth. At the same time, demand for events has rebounded strongly—often with leaner teams and higher client expectations. Well-designed internship programs offer a timely solution by creating structured entry points into the industry, developing the next generation of event professionals, and reducing long-term staffing strain. When done intentionally, internships move beyond “extra hands” and become sustainable talent pipelines that support operational excellence, preserve institutional knowledge, and elevate industry standards during a period of rebuilding and reinvention.
12:20 PM - 2:20 PM
Recess
Roundtable
The Next Wave of Social Storytelling: Social Media Strategies That Turn Views Into Visits

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Join Carol Fox & Associates for a tactical roundtable focused on building brand-owned social content that drives attendance, visitation and ticket sales. This session will explore how hospitality, tourism and attraction brands can create simple, repeatable and effective social storytelling using in-house teams and smartphones. Attendees will walk away with practical frameworks for planning, filming and publishing content that converts.
12:20 PM - 2:20 PM
Recess
Roundtable
VIP Guest Experience in 2026: Personalization, Privacy, and “Wow” Moments

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VIP guests in 2026 expect more than “excellent service”—they want experiences that feel designed for them: seamless pre-arrival planning, high-touch moments that feel personal (not scripted), and thoughtful privacy throughout the stay. In this roundtable led by a Chef Concierge from a high-end hotel, we’ll discuss what’s trending now in luxury hospitality: hyper-personalization, blending technology with real human connection, and creating memorable experiences through culinary access, local culture, and behind-the-scenes moments.
12:20 PM - 2:20 PM
Recess
Roundtable
Let’s Be Honest: What’s Not Working in Planner–Supplier Relationships

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Join this roundtable led by Jessica Lindberg, President of MPI, for a candid and respectful discussion exploring common friction points in planner–supplier relationships — and how to improve them. This session will address misaligned expectations, communication gaps, and practical ways both sides can strengthen collaboration and achieve better outcomes without damaging long-term partnerships.
12:20 PM - 2:20 PM
Recess
Roundtable
Room Block Negotiations in 2026: Terms, Tactics & Pickup Strategy

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Room blocks can make or break your event budget—and in 2026, negotiation is less about “getting a rate” and more about structuring a block that protects both the planner and the hotel. In this roundtable, we’ll cover what’s most important right now: how hotels are evaluating demand and risk, what terms are truly negotiable, and how to build a room block strategy that supports attendance while avoiding painful attrition. We’ll discuss the real-world details planners want clarity on: cut-off dates, pickup patterns, comp rooms/concessions, upgrades/VIP policies, resell language, cancellation clauses, and how to use historical data to strengthen your position. We’ll also share smart ways to market your block so it performs—and what to do when pickup is behind.
12:20 PM - 2:20 PM
Recess
Roundtable
PR Secrets: How to Gain More Media Coverage for Your Business or Event

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Join this engaging roundtable, led by a seasoned local PR expert, to learn practical strategies for earning more media coverage and increasing visibility. We’ll cover what makes a story newsworthy, how to pitch the right contacts, and how to build relationships with journalists so your announcements get picked up.
12:20 PM - 2:20 PM
Recess
Roundtable
Better Together: How Planners & Event Partners Deliver Seamless Shows

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“Good execution” isn’t enough—attendees expect events that feel intentional, immersive, and seamless, while stakeholders expect clearer ROI and cost control. This roundtable explores how planners can collaborate more effectively with AV and event services partners (production, staging, lighting, labor, scenic, technology, etc.) to reduce last-minute surprises and elevate the guest experience. Led by Amanda Eberle (AV Chicago), we’ll discuss what’s trending right now: bringing production partners in earlier, building tighter scopes and communication rhythms, using tech/AI in practical ways (without overcomplicating the show), and designing “wow” moments that still fit the budget. We’ll also cover the rising importance of rehearsals, run-of-show discipline, and aligning success metrics across all partners.
12:20 PM - 2:20 PM
Recess
Roundtable
Practical AI for Hospitality: Open Q&A With an AI Expert

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Join an AI professor from the University of Chicago for an open, plain-English conversation about how AI concepts can apply to hotels, restaurants, attractions, and events. You bring the questions and real-world challenges; he’ll bring the AI lens, helping you think differently about guests, decisions, and day-to-day work. Walk away with a clearer understanding of what AI can and can’t do for your business, plus smarter questions to ask your current and future tech partners.
12:20 PM - 2:20 PM
Recess
Roundtable
How to Be Part of Choose Chicago's All for the Love of Chicago Social Media Initiative

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Learn how to tap into Choose Chicago’s All for the Love of Chicago social media initiative to create and help amplify the positive and authentic stories of real Chicagoans. Guided by Joanie Faletto, Social Media Manager for Choose Chicago, this discussion will cover collaborations, content submissions, and practical ways to align your brand with the city’s story to both appeal to visitors and boost Chicago pride.

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